Receiving & Delivery
Learn More About the Receiving & Delivery Office
What is the Receiving & Delivery Office?
The Receiving & Dispatch Office closes the purchasing loop by handling the receiving of ordered materials and equipment and its dispatch to researchers and offices. Among the services provided by the RDO are shipment reception, package dispatch, order verification, postal metering management, inventory, and liaison for property office tagging. The office is managed by a supply supervisor, an administrative assistant, a messenger, and a purchasing & supply assistant.
Services
Receiving
The Receiving and Dispatch Office (RDO) receives all materials and equipment purchased by researchers whose projects are administered by the R&D Center. To properly manage their receipt, ALL purchases should indicate delivery at the R&D Center premises.
Service Process
R&D Center Physical Address:
Research and Development Center (R&DC) /
Centro de Investigación y Desarrollo (CID)
Road 108 km 1.0 Bo. Miradero
Mayagüez, Puerto Rico 00680
Postal Address:
Research and Development Center (R&DC) /
Centro de Investigación y Desarrollo (CID)
Call Box 9000
Mayagüez, Puerto Rico 00681-9000
If due to special circumstances, the receipt is coordinated for a different site (e.g. PI’s building), the researcher is responsible of notifying the RDO Office in order to properly account for the receipt, and subsequently, the payment of the order.
Delivery
The Office dispatches the materials / equipment to the researchers, coordinating the delivery to the proper building or laboratory, or notifying the buyer (PI or associated contact person).
Package Support
The Office also coordinates any returns and assists researchers in the solution of problems he / she may have with materials or equipment purchased.
Return of Equipment and Materials
If for any reason, there is need to return equipment or materials received, you must contact the R&D Center’s Receiving & Dispatch Office.
Contact Information
Office Phone: 783-833-4200
Office Hours: 7:30 am – 4:00 pm (Monday through Friday)
Location: Basement (B1) – R&DC Main Building Staff